Processing Time

• Standard production time: Typically [X–Y business days] after artwork approval and full payment.

• Rush orders: Available upon request for an additional fee (subject to approval and material availability).

• Production times do not include shipping transit time.

  • We ship via [e.g., UPS, FedEx, USPS].

  • Shipping costs are calculated at checkout based on weight, destination, and service level.

  • Free or flat-rate shipping may be offered for qualifying orders (details posted on our website).

    Tracking & Delivery

    • A tracking number will be emailed once your order leaves our facility.

    • Delivery times vary by carrier and location. We cannot guarantee delivery dates once an order is in transit.

      Lost, Delayed, or Damaged Packages

      • We are not liable for delays caused by carriers, weather, or events outside our control.

      • If a package arrives damaged or is lost in transit, notify us within 7 days of the delivery date (or expected delivery date) at [your email/phone].

      • We will work with the carrier to resolve claims, but refunds or replacements are issued only after the carrier confirms the loss/damage.

        Address Accuracy

        • Please ensure your shipping address is correct at checkout.

        • We are not responsible for orders shipped to an incorrect address provided by the customer.